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Najm for Insurance Services held the “Integrated Partnerships” forum last week at JW Marriott Hotel Riyadh. The event was attended by representatives from the Insurance Authority, the Saudi Standards, Metrology and Quality Organization, insurance companies, major automotive dealers, as well as owners of classified repair centers and workshops from various regions, and senior officials from Najm. During the forum, Najm honored 150 automotive dealers and certified workshop owners, as part of the Najm Repair Network Service, which was recently launched to provide repair services for vehicles damaged by traffic accidents. This service is part of Najm’s efforts to expand its operations from accident surveying to repairing damaged vehicles. It also enhances the customer experience when it comes to post-accident procedures, and improves traffic safety standards. As part of the forum activities, Najm signed five agreements with automotive dealers, namely Al-Wallan Trading Company, Al-Jabr Trading Company, Abdullah Hashim Company Limited, Altawkilat Universal Motors, and Mohamed Youssef Naghi Hyundai, all of which will join as NRN repair service providers.

In his opening speech, Ahmed Al-Qusayr, executive director of supervision at the Insurance Authority, expressed his pleasure with the partnership between the insurance sector and vehicle repair services sector, pointing out that this strategic partnership, led by Najm and supported by the Insurance Authority, represents a strategic investment in the future of insurance in the Kingdom. “It sets new standards for traffic safety, reducing risks on Saudi roads and protecting the rights of insured parties and beneficiaries through a comprehensive vehicle repair system according to the highest quality standards,” he said. Mohammed Y. Al-Shehri, CEO of Najm, said: “The recently launched NRN service reflects our expansion from accident inspection to post-accident support. It represents a qualitative leap in the services provided to insurance customers and vehicle owners. The core value of this service lies in providing integrated, streamlined, guaranteed, and entirely free services to owners of damaged vehicles. This value extends to the owners of vehicles damaged by traffic accidents, partners from repair centers, and it positively impacts the community as a whole. “The NRN service is built on three main pillars that include empowering insurance companies and vehicle repair workshops to deliver comprehensive services, improving vehicle repair quality to enhance road safety and the safety of road users, and leveraging Najm’s technological capabilities to overcome all difficulties for both customers and partners,” Al-Shehri added. He also expressed his appreciation for the NRN service partners and thanked them for their trust in Najm and their cooperation in transforming this service from an idea into a reality that “empowers the insurance sector, provides innovative solutions to improve customer experience, enhances road safety, increases insurance compensation efficiency, supports the logistics sector, attracts investment in vehicle maintenance, and strengthens efforts to combat insurance fraud.”

The NRN service has achieved remarkable success since its launch, which confirms the successful integration of its partners and its importance and added value for all parties involved, which includes vehicle owners, insurance companies, and repair centers.